Shipping policy

Shipping Offer – Terms & Conditions

1. Free Shipping Threshold
   Free shipping applies to orders with a minimum subtotal of £40 after discounts and before taxes, unless stated otherwise.

2. Delivery Time Guarantee
   The 1–2 business days delivery guarantee applies once the order has been dispatched. Business days are Monday to Friday, excluding public holidays.

3. Eligible Locations
   This offer is valid for deliveries within eligible regions only. Remote or restricted areas may be subject to extended delivery times or additional charges.

4. Order Processing
   Orders are typically processed within 1 business day. Orders placed on weekends or public holidays will be processed on the next business day.

5. Exclusions

   • Oversized or heavy items may be excluded from free shipping.

   • Certain products or promotional items may not qualify for this offer unless explicitly stated.

6. Carrier Delays
   While we work with trusted courier partners, delivery times may be affected by circumstances beyond our control (e.g. weather conditions, strikes, force majeure events). Such delays do not constitute a breach of the delivery guarantee.

7. Multiple Shipments
   If your order is shipped in multiple packages, the delivery guarantee applies to the final shipment.

8. Right to Modify or Withdraw
   We reserve the right to modify, suspend, or withdraw this offer at any time without prior notice.

9. Fair Use
   This offer is intended for personal, non-commercial use only. Abuse of the promotion may result in order cancellation.

10. Contact & Support
    For questions regarding shipping or delivery, please contact our customer support team before placing your order.